Terms & Conditions

Terms of use

The agreement in these Terms and Conditions is between; the customer (you) and Esk Collected (we, us or Esk Collected).

The terms and conditions set out in this document will apply at any time when you use the Esk Collected website or our services. Your continued use of the Esk Collected  website or the services we provide to you means you accept the terms and conditions outlined in this document.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Privacy Policy

Esk Collected respect fully your privacy rights and we recognise the importance of protecting the information we collect about you. We have a Privacy Policy which is clearly explained on the Privacy Policy page on this website. If you have any questions regarding our Privacy Policy please don’t hesitate to email us and we will be happy to assist you.

Your Personal Information and how it is used

Artists & Objects will only collect personal information from you voluntarily. This can be done in the following ways; registering for an account, subscribing to the newsletter or when you place an order. When you purchase products through the website you will need to provide us with a valid debit or credit card number and expiry date, name, address and email address. We may need to pass on your postal address and contact information to the maker of your purchase so they can arrange delivery of the order. We may pass on your email address to our delivery partners so they can safely deliver products to you. The details we collect from you allow us to process your order and keep you up to date with your order.

The information you provide for registering a customer account with the Esk Collected website must be true in all respects. Please tell us at the earliest opportunity of changes to your personal information by email. Our email address can be found on the Contact page.

Please be aware it is not permitted for you to impersonate another person or provide false information.

Intellectual Property

All content on the Esk Collected website is protected by copyright, is trade marked, and by database rights and intellectual property rights. IP Rights in the Esk Collected website shall remain the property of us.


On the Esk Collected website we have made all efforts to ensure you have accurate descriptions and images for each product in the store. We must point out that some products are made from natural materials and so can have variations like wood grain, marble vein variation or hand dyed fabrics. The majority of our products are handmade so this must be considered when purchasing a product from Esk Collected.

Prices listed

Th price of a product on the Esk Collected website is based on the price at the time you make an order. When you place an order you give Esk Collected the authority to take your debit or credit card details and to take a payment for the price of the product and the related delivery costs which are outlined on the checkout page to you.

Stock and availability of products

Please refer to our Delivery Terms page for further information.

Esk Collected reserves the right to limit the sale of quantities of any products we offer. The description and price of the products on Artists & Objects store can be subject to change at anytime and this is at the discretion of us.

Contract Terms

The contract between Esk Collected and you, the customer is legally binding upon the order of a product by you.

Purchase Agreement

The purchase agreement of a product is between you and Esk Collected. The agreement is based on the price and description at the time of purchase.

Refunds Explained

Please refer to our Refund Policy page.

Faulty products

If a product is faulty, please inform us by email within 7 days of delivery.


You can cancel or exchange any items prior to dispatch, simply email us.

The terms set out in this Terms and Conditions do not affect your consumer rights as outlined in the Consumer Rights Act of 2015.

Damage to products

Every product is quality checked before being delivered. If you discover damage or a fault with a product please tell us within 7 days otherwise it will be deemed you have accepted the products.

Variations in material in products

The majority of our products are handmade. Materials can have variations like where there are slight differences in colour, grain or pattern because they are natural materials.

All of our products are created with high quality materials and are sourced specially by Esk Collected.

For any queries on how to care for your products, please contact us and we will always help answer your questions.



You agree to indemnify, defend and to hold us harmless, Esk Collected, our makers, contractors, suppliers and service providers from any claim or demand, including reasonable legal fees, arising from any breach of conditions by you or other liabilities arising from your use of this website, or by use of any other persons accessing this website using your account or your personal account information.


Esk Collected is not liable for products that are ordered by you from us that you no longer require. When you place an order with us you are liable to fulfil the purchase of the products.

Esk Collected, our makers, contractors, suppliers and service providers will not be liable for any claims, losses, injury, death and/or incidental damages of any kind. This includes and without any limitation of the following; lost profits, lost savings, lost revenue, replacement costs of any kind, loss of data or any other similar damages.

Esk Collected is not liable for any negligence resulting from the use of products sold by us.

Governing Law and Jurisdiction

The terms set out in this document between Esk Collected and you is governed by Scottish laws and their courts, they will have jurisdiction to resolve any disputes that may occur between us.

Entire Agreement

The agreement set out in these Terms and Conditions, Privacy Policy alongside information on product information, refunds, delivery and shipping and our contact details, constitute the entire agreement between you and us relating to the purchase of products and service we provide to you. Nothing shall supersede the agreement between you and us.


Any correspondence from you to Esk Collected must be made by email to the address below.


If you have any questions about the Terms and Conditions set out in this document please don’t hesitate to email us at info@eskcollected.co.uk